Frequently Asked Questions

Note that questions related to pricing are located on the pricing page. Technical questions relating to ClauseBuddy are answered on the separate Help website for ClauseBuddy, while technical questions relating to Clause9 are answered on the separate Help website for Clause9 or on the separate Discussion Forum.
Does you software store and manage contracts?

No. ClauseBase is exclusively focused on contract drafting — storing clauses and templates. If you require contract storage, archiving, analysis, etc. you require contract management software (such as Contractify). 

Do note that Clause9 and ClauseBuddy are excellent companions to such contract management software packages. Almost without exception, all those packages offer only very limited contract drafting features. Through our many integrations, we can usually integrate with those other packages.

Do you offer legal content (templates)?

Even though we are a team of former lawyers, we do not offer ready-made legal content ourselves. However, we do offer inspirational legal content created by third parties, of which several are available free of charge.

Which languages do you support?

We support Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish and Turkish. 

For all these languages, we not only translate the end-user (Q&A) interface, but also offer translation support for clauses and templates. For most languages, we offer deep grammatical support, e.g. to allow automatic changes between singular/plural, gender and grammatical case.

Who owns the intellectual property of the uploaded clauses and templates?

You remain the owner of your clauses & templates. Not us. Any intellectual or moral rights associated with your clauses & templates will remain with you, and will not be transferred to us.

You decide who will get access to your clauses & templates, and whether they can only use them, or also modify them.

In other words, we will not sell your clauses & templates, we will not license them to others, and we will not otherwise make them available to others.

However, to be entirely transparent, we do keep statistics on how all our users use clauses & templates, and we may decide to publish these statistics in the future, on an anonymous basis. Also note that our software chops your clauses into individual words, and feeds those words as virtual "ingredients" to our Artificial Intelligence (AI) engine. Once there are hundreds of thousands of those ingredients available, the AI engine will then mix all those ingredients together and try to learn which words tend to be inserted in clauses of a certain type, so that in the future it can recognise similar clauses. However, this will never result in (even small parts of) your clauses made available to other users — all the AI engine will do, is learning how to recognise certain types of clauses, it will never reproduce your clauses.

Does ClauseBase make use of artificial intelligence (AI)?

Yes, for those areas where this makes sense for contract drafting, taking into account the limited reliability of AI (i.e., contract drafting is all about getting to 100% certainty, while AI in most aspects reaches only 50-85% reliability). Examples where ClauseBuddy and Clause9 use targeted AI include importing administrative data from forms; searching for clauses (e.g., in Clause Hunt); automatic segmentation of clauses (see ClauseBuddy's bulk import), and suggesting the grammatical structure of sentences.

We also offer an integrated connection to OpenAI's GPT-3 (seeClauseBuddy's AI Bot), which allows you to submit prompts for drafting clauses, summarisation and alternative text.

Is ClauseBuddy also available outside Microsoft Word?

Yes! Are you not using Microsoft Word, but still want to draft more efficiently?

ClauseBuddy is also available in a web version, so you can simply use it within your web browser. You can access it here. (Obviously, you will have to copy/paste from and into Microsoft Word.)

By the way, did you know ClauseBuddy is also available for Microsoft Outlook?

Where is my data located?

All data of ClauseBuddy is hosted in Finland, with encrypted backups in a separate data centre from another hosting provider (currently in Germany).

In order to minimize GDPR compliance issues, we actively avoid non-European based suppliers, with the exception of Microsoft for our internal Office 365 data (i.e., for emails and internal documents — customer data such as contract templates, clauses, Q&A answers, etc. are stored on servers hosted by European companies, within the EU).

How do Clause9 and ClauseBuddy differ?

ClauseBuddy is an integrated tool that is preferably used as an add-in in Microsoft Word or Outlook (although it also runs in a web browser). It offers a selection of tools, such as a clause library, an easy-to-use template editor, playbooks and inspiration tools to quickly search/construct clauses.

Due to its cost-efficiency, limited training and extensive toolset, ClauseBuddy is therefore the perfect introduction into drafting technology for every legal team. 

Clause9, on the other hand, is a tool for legal teams who require the absolute maximum in drafting power. (Which, by the way, everyone with a few days of experience with drafting automation will immediately acknowledge.) Clause9 is ideal for teams who want to break free from the limitations imposed by competing tools on the market. Read more about the clause-based drafting that makes this possible.

ClauseBuddy and Clause9 work seamlessly together, so you can take content produced in ClauseBuddy (e.g., a clause or automated template) into Clause9, and vice versa. In other words, you can start easy in ClauseBuddy, and move on to Clause9 whenever you are ready!